Knowledge base
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Cancelling a Cloud Pool schedules the subscription to end. Your VMs keep running until the paid through date , then they are removed. Steps 1. Open Billing → Subscriptions . 2. Fin…
Backup storage is provisioned per site for your organization. Open a Cloud Pool's Backups tab to see how full it is. Steps 1. Sign in to the client portal. 2. Open Compute → Cloud …
A backup policy defines when your virtual machines are backed up and how long those backups are kept. You create a policy once, then attach it to the VMs you want protected. The po…
Use External firewall when a regular guest's traffic is filtered by a customer firewall on the same network — often a pfSense or OPNsense VM in the pool (see Create a firewall VM i…
Launch pfSense or OPNsense from the same create wizard you use for other Cloud Pool VMs. The form changes for those families — options are listed in Firewall appliance templates (p…
A firewall appliance template (pfSense or OPNsense) builds a VM that is your firewall. Picking that OS family changes the create wizard: no cloud init, no SSH key inject, and the i…
Each Cloud Pool has a Networks tab for private networks, public IP blocks, and attaching networks to VMs. Open Networks Compute → Cloud pools → select a pool → Networks . Private n…
Cloud Pool VMs can use organization firewalls (reusable rule sets) and, on each VM, optional ad hoc rules for one off needs. pfSense and OPNsense templates are different: they are …
SSH keys let you log in to Linux VMs without embedding a password. Keys are stored on your organization , then selected when you create a VM. Add a key 1. Open Developer → SSH Keys…
A snapshot is a point in time capture of a VM's disk state. Snapshots are fast and local to the VM — they are not the same as scheduled backups. | | Snapshots | Backups | | | | | |…
Destroying a VM permanently deletes the machine and the data on its disks, then returns capacity to the Cloud Pool. This cannot be undone. Take a snapshot (see Snapshots for Cloud …
You can increase a VM's resources from free capacity remaining in its Cloud Pool. What you can change From the VM Settings tab: | Resource | How it works | | | | | vCPU | Set a new…
Day to day power control and the web console live on the Cloud Pool VM list and on each VM's detail page. Power actions | Action | What it does | | | | | Start | Powers the VM on |…
Use the create wizard to launch a new VM from your pool's remaining capacity. What you need An active Cloud Pool with free CPU, memory, and storage A technical role user on the org…
A Cloud Pool is a reserved slice of compute capacity for your organization: CPU, memory, and storage you can carve into virtual machines (VMs) as you need them. Think of the pool a…