Object Vault Tenant Guide

Welcome. This guide shows you how to connect to your Databank S3 storage using the access key and secret key we provided.

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1. Endpoint

Style	Address
Path-style (recommended)	https://dfw3.s3.platformdb.net
Virtual-host	https://<bucket>.dfw3.s3.platformdb.net

• Always use HTTPS.
• Set the region to default (or leave it blank if your client allows).
• Both path-style and virtual-host style are supported.

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2. Your credentials

We will provide:

• Access key
• Secret key

Keep the secret key secure. It is shown only once.

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3. Connecting with the AWS CLI

Configure a profile

aws configure --profile databank-s3
# AWS Access Key ID:     <your access key>
# AWS Secret Access Key: <your secret key>
# Default region name:   default
# Default output format: json

Path-style examples

# List your buckets
aws --profile databank-s3 --endpoint-url https://dfw3.s3.platformdb.net s3 ls

# Create a bucket
aws --profile databank-s3 --endpoint-url https://dfw3.s3.platformdb.net \
  s3 mb s3://my-archive

# Upload a file
aws --profile databank-s3 --endpoint-url https://dfw3.s3.platformdb.net \
  s3 cp ./file.bin s3://my-archive/file.bin

# Download a file
aws --profile databank-s3 --endpoint-url https://dfw3.s3.platformdb.net \
  s3 cp s3://my-archive/file.bin ./file.bin

Virtual-host style

aws --profile databank-s3 --endpoint-url https://my-archive.dfw3.s3.platformdb.net \
  s3 ls s3://my-archive

Notes

• Bucket names must be 3–63 characters and may contain only lowercase letters, numbers, and hyphens. Do not use dots or underscores.
• For shared or public access, use path-style addressing.

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4. Troubleshooting

Symptom	What to check
403 SignatureDoesNotMatch	Confirm the secret key is correct and your system clock is accurate. Use multipart uploads for large files.
403 AccessDenied	Verify you are using the correct access key.
404 NoSuchBucket	Confirm the bucket name and try path-style addressing.
Connection refused or timeout	Use the HTTPS endpoint above.
Virtual-host errors	Switch to path-style addressing.

A 403 on an unsigned request is normal.

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5. Support

Contact your Databank account representative for help with keys, access, or quotas.
Please do not send secret keys by email or chat.